Food, travel and ecology
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Lifestyle
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Business
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Displaying items by tag: customer behaviour
Tuesday, 15 July 2014 14:41
Avant Garde Ideal
The importance of the customer should never be underestimated. Those organisations that understand customer needs and are the best at satisfying them will be the most successful. Harvard Business School Professor James Heskett developed a model that considers two factors of customer behaviour;
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Business
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